A community impact United Way listens to its community and, in turn, sets an agenda to address the community’s important human care issues. After the community agenda has been set, United Way puts its problem-solving capacity to work to develop an impact plan. Once the plan is in place, United Way uses its unique ability to enlist support and gather resources from all areas of the community. This support isn’t just monetary–it also takes the form of in-kind resources and volunteerism. With an impact plan in place and community resources at the ready, United Way acts, implementing the plan. Finally, we measure the outcome of the plan, so United Way, its donors and partners know that our work has been successful and has made lasting improvements in our community.